Privacy policy

Last updated: 23 March 2026

Tag You're It (ABN 41 764 106 257) operates tagyoureit.com.au. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or communicate with us. By using our store you acknowledge you have read and understood this policy.

What Information We Collect

When you place an order or interact with our store we may collect the following:

  • Contact details — your name, email address, phone number, and shipping and billing address
  • Payment information — processed securely through Shopify Payments or PayPal. We do not store your card details
  • Order information — products purchased, personalisation details you provide, transaction history, and order correspondence
  • Device and usage information — IP address, browser type, pages visited, and how you interact with our store, collected automatically via cookies
  • Communications — any messages you send us via email or our contact form

How We Use Your Information

We use your information to:

  • Process and fulfil your order, including engraving your personalisation details accurately
  • Communicate with you about your order, including dispatch confirmation and tracking
  • Respond to customer service enquiries
  • Send marketing emails where you have opted in — you can unsubscribe at any time
  • Improve our store and customer experience
  • Comply with our legal obligations under Australian law

We will never sell your personal information to third parties.

How We Share Your Information

We share your information only where necessary to fulfil your order or operate our business:

  • Shopify — our store platform, which hosts and processes data on our behalf
  • Australia Post — your name and delivery address to fulfil shipping
  • Shopify Payments / PayPal — to process your payment securely
  • Google Workspace — for customer email correspondence
  • Meta (Facebook/Instagram) — where you have interacted with our advertising, subject to Meta's own privacy policy

All third parties we work with are required to handle your information securely and in accordance with applicable law.

Cookies

Our store uses cookies to keep track of your cart, remember your preferences, and understand how customers navigate our store. You can disable cookies in your browser settings however this may affect your shopping experience.

Your Rights

Under the Australian Privacy Act 1988 you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to our legal obligations
  • Opt out of marketing communications at any time

To exercise any of these rights contact us at hello@tagyoureit.com.au. We will respond within 5 business days.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Our store is hosted on Shopify's secure platform and all payment processing is handled by PCI-compliant payment providers. No method of transmission over the internet is completely secure — we recommend you do not share sensitive information via unsecured channels.

Data Retention

We retain your order information for as long as necessary to fulfil our legal and tax obligations under Australian law. You may request deletion of your personal information at any time, subject to these obligations.

Children

Our store is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact

For any privacy questions or to exercise your rights, contact us at:

Tag You're It hello@tagyoureit.com.au ABN 41 764 106 257 [BUSINESS ADDRESS]