Terms of service


Last updated: 5 September 2026

This website is operated by Tag You're It, the brand of Tag You're It Supply Co. (ABN 41 764 106 257). Throughout the site, the terms "we", "us" and "our" refer to Tag You're It Supply Co. We offer this website, including all information, tools and services available from it, to you the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.

By using our store you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our store.

Section 1 — Who Can Use Our Store

By using our store you confirm that you are at least 18 years of age, or are accessing the store under the supervision of a parent or guardian. You are responsible for ensuring that all information you provide to us is accurate, current and complete.

Section 2 — Our Products

Tag You're It creates personalised, made-to-order products. Every item is custom engraved to your specifications at the time of purchase.

Please note:

  • Product colours and finishes may appear slightly different on screen depending on your device settings
  • Because our products are personalised, please review all engraving details carefully before submitting your order — including spelling, capitalisation and spacing
  • We reserve the right to decline orders that contain offensive, inappropriate or infringing content
  • Product descriptions and pricing are subject to change without notice

Section 3 — Orders

When you place an order you are making an offer to purchase. Your order is not accepted until we confirm it via email. We reserve the right to decline or cancel any order at our discretion, including where a product is unavailable or where we identify an error in pricing or product description.

Personalised orders cannot be cancelled once engraving has commenced. If you need to make a change, contact us at hello@tagyoureit.com.au as soon as possible after placing your order. We will do our best to accommodate changes before production begins.

Returns and refunds are handled in accordance with our Refund Policy.

Section 4 — Pricing and Payment

All prices are displayed in Australian Dollars (AUD). We are not currently registered for GST, so no GST is charged on your order and the price you see is the price you pay. Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed.

We accept payment via Shopify Payments and PayPal. By completing a purchase you confirm that you are authorised to use the payment method provided and that all payment details are accurate and complete.

Section 5 — Shipping and Delivery

We offer standard shipping for $9.95 on all orders Australia-wide. Free Standard shipping on all orders over $50. Express delivery is available at checkout for $12.95.

Dispatch timeframes are estimates only. Once your order has been handed to Australia Post, delivery times are outside our control, and we are not liable for delays caused by shipping carriers or by circumstances beyond our reasonable control. We take full responsibility for your order until it reaches you.

For full details see our Shipping Policy.

Section 6 — Intellectual Property

All content on tagyoureit.com.au - including our name, logo, product images, copy and brand assets - is owned by Tag You're It Supply Co. and protected under Australian intellectual property law. You may not reproduce, distribute or use any of our content without our prior written permission.

The Tag You're It name, wordmark and associated branding are our intellectual property. Unauthorised use is prohibited.

Section 7 — Third-Party Links and Tools

Our store may contain links to third-party websites or use third-party tools. We are not responsible for the content, privacy practices or accuracy of any third-party sites. Any use of third-party tools or links is at your own risk.

Section 8 — Relationship With Shopify

Our store is powered by Shopify, which enables us to provide it to you. All sales and purchases are made directly with Tag You're It Supply Co. Shopify is not responsible for any aspect of transactions between you and us, including any injury, damage or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims arising from your transactions with us.

Section 9 — Customer Reviews and Feedback

By submitting a review or any other feedback to us, you grant us a non-exclusive, royalty-free licence to use, reproduce and publish that content for any business purpose including marketing. You confirm that any feedback you provide is honest, accurate and your own.

We reserve the right to remove feedback that is offensive, defamatory or otherwise inappropriate.

Section 10 — Prohibited Uses

You agree to use our store for lawful purposes only. You must not:

  • Use the store for any unlawful, fraudulent or harmful purpose
  • Infringe our intellectual property rights or those of any third party
  • Submit false, misleading or offensive personalisation requests
  • Attempt to scrape, copy or reproduce any part of our store without permission
  • Use automated tools or bots to access or interact with our store

We reserve the right to refuse service and cancel orders where prohibited use is suspected.

Section 11 — Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

Section 12 — Limitation of Liability

To the fullest extent permitted by Australian law, our liability for any claim arising from your use of our store or purchase of our products is limited to the amount you paid for the relevant order. We are not liable for indirect, incidental or consequential loss of any kind.

Nothing in this section limits or excludes your rights under the Australian Consumer Law, including your right to a refund or replacement for a major failure and to compensation for reasonably foreseeable loss or damage. Where those rights apply, they prevail over this section.

Section 13 — Errors and Omissions

We take care to ensure our store is accurate and up to date. However errors may occasionally occur. We reserve the right to correct any errors in product descriptions, pricing or availability at any time, including after an order has been placed. Where a correction materially affects your order we will notify you and give you the option to proceed or cancel.

Section 14 — Changes To These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Your continued use of our store following any changes constitutes your acceptance of the revised Terms.

Section 15 — Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of our store are subject to the non-exclusive jurisdiction of the courts of Victoria. Nothing in this section prevents you from bringing a claim in any other court that has jurisdiction, including in your own state, territory or country of residence.

Section 16 — Contact

For any questions about these Terms contact us at hello@tagyoureit.com.au.

Tag You're It Supply Co.
ABN 41 764 106 257
Suite 329, 98–100 Elizabeth Street, Melbourne VIC 3000
hello@tagyoureit.com.au